VERMELO TALENT SOLUTIONS | FAQs

FREQUENTLY ASKED QUESTIONS

Vermelo is a talent solutions specialist helping organisations hire smarter, faster and more compliantly through Embedded Talent (RaaS), Managed Service Provider (MSP), Recruitment Process Outsourcing (RPO), Total Talent Solutions, Talent Advisory & Consultancy and our specialist recruitment agency. Use this FAQ page to better understand how our services work, who we help and what to expect.

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About Vermelo

  • Vermelo is a UK-based talent solutions provider that designs and runs scalable recruitment models for permanent, contractor and interim hiring. We combine Embedded Talent (RaaS), Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP), Total Talent Solutions and Talent Advisory services to build one integrated talent engine for your organisation.

  • We help HR and TA teams reduce recruitment costs, speed up time-to-hire, manage IR35/FCA and regulatory risk and fix fragmented processes across permanent and contingent hiring. Many clients come to us with rising agency spend, inconsistent processes, limited visibility of contractor populations and pressure to scale hiring without more internal headcount.

  • We’re more than a recruitment agency – we are a talent solutions partner. Traditional recruitment agencies focus on filling individual roles. Vermelo designs and operates end-to-end recruitment models (RPO, MSP, Total Talent, Embedded Talent and Advisory) that integrate with your systems, brand and workforce strategy, while also offering specialist agency search where needed.

  • We are headquartered in Tunbridge Wells in Kent with an office in Central London. We support organisations across the UK, with specialist recruitment capability that also reaches into Europe and North America through our Gerrard White consulting arm.

  • We partner with organisations of all sizes from small start-ups and SMEs to large enterprise and global organisations that need to scale hiring, gain control over contractor workforces or modernise their talent strategy. Our experience is strong in insurance, financial services, technology, legal, and regulated environments, but our models are designed to flex across sectors.

Our Talent Solutions

  • Embedded Talent (RaaS) is an on-demand, plug-and-play recruitment model where Vermelo’s recruiters embed directly into your team, working in your brand, systems and processes. You get instant access to skilled recruiters on a flexible subscription model, without the cost and long-term commitment of extra headcount or heavy agency dependence.

  • Embedded Talent (RaaS) is ideal when you:

    • Need to scale hiring quickly (growth, project ramp-ups, seasonal peaks)

    • Have a headcount freeze but must keep recruiting

    • Want to reduce agency fees while protecting candidate experience

    • Need specialist recruiters but don’t want to build a large in-house team

    It gives you the responsiveness of an internal function with the reach and expertise of an external partner.

  • A Managed Service Provider (MSP) is a solution that centralises and manages your contractor and contingent workforce under one accountable model. Vermelo’s MSP consolidates agencies, standardises rates and contracts, manages onboarding and compliance, and gives you real-time data on spend, utilisation and risk across your contractor population.

  • You should consider an MSP if you:

    • Have a significant contractor or temporary workforce

    • Use multiple agencies with inconsistent terms and quality

    • Need stronger IR35, tax and regulatory compliance

    • Lack a single, reliable view of contractor cost, performance and risk

    Our MSP is designed to bring control, compliance and clarity to your contingent workforce, particularly in regulated industries like insurance and financial services.

  • Recruitment Process Outsourcing (RPO) is where Vermelo designs and manages your permanent hiring process end to end. We handle workforce planning, sourcing, screening, assessment, offers, onboarding and continuous improvement, all under your employer brand and supported by data and automation.

  • An RPO solution typically delivers:

    • Lower cost-per-hire by reducing agency reliance

    • Faster time-to-hire with streamlined, data-led processes

    • Better candidate and hiring manager experience under your brand

    • Stronger reporting and insight for workforce and budget planning

    We design flexible RPO models that fit your scale, complexity and internal capability, from project-based RPO to fully embedded teams.

  • Vermelo’s Total Talent Solution unites RPO, MSP, Embedded Talent (RaaS) and Advisory into a single, integrated workforce strategy. Instead of separate processes for permanent and contingent hiring, you get one partner, one process and one view of your entire workforce, covering sourcing, onboarding, payrolling, compliance and reporting.

  • A Total Talent model is ideal if you:

    • Hire both permanent employees and contractors/interims

    • Face compliance, risk or system fragmentation

    • Are scaling rapidly, entering new markets or restructuring

    • Want data-driven decisions about when to hire, contract or outsource

    It’s designed for organisations ready to replace fragmented hiring with one scalable talent engine.

  • Our Talent Advisory & Consultancy services help you fix the foundations of your hiring. This can include workforce planning, employer brand and EVP, DEI strategy, pre-employment checks and screening, leadership and hiring manager capability, technology optimisation, and broader talent diagnostics. Services can stand alone or plug into wider Vermelo solutions.

  • Yes. Through Gerrard White Consulting, our specialist recruitment agency brand, we deliver permanent, contract and interim recruitment across insurance, technology, change and legal roles. This agency capability works alongside our RPO, MSP and Total Talent models for hard-to-fill or niche roles.

Compliance, Risk & Technology

  • We build IR35 compliance into your contractor hiring process through clear policies, robust assessments, documentation and ongoing governance. Within MSP and Total Talent models, we centralise contracts, status determinations and supplier management to minimise risk and provide clear audit trails for your contingent workforce.

  • For regulated sectors such as insurance and financial services, we design recruitment processes that align with FCA and industry standards, including pre-employment checks, ongoing screening, competency and conduct requirements and documentation. Our case studies include building robust, annual FCA maintenance checks and staff screening frameworks for UK insurers.

  • We operate under strict GDPR and data protection standards, with clear policies for data collection, storage, retention and deletion across all recruitment solutions. Candidate and client data is handled securely, and we work with you to align our processes with your internal information security and privacy requirements.

  • We can work with your existing ATS and HR tech stack or support you in selecting, implementing and optimising new tools. Our teams are experienced across a range of ATS, CRM and automation platforms and we focus on tech that enhances candidate and hiring manager experience rather than adding complexity.

Commercials & Implementation

  • Our pricing is designed to be transparent, predictable and aligned to outcomes.

    We’ll scope your needs first, then propose a model with clear cost and ROI expectations.

  • Implementation timelines depend on solution scope, but we focus on fast, low-disruption deployment. RaaS and smaller RPO projects can often go live within weeks, while full MSP or Total Talent programmes involve phased rollout with discovery, design, pilot and scale-up stages. Timelines are agreed upfront as part of your implementation plan.

  • We track and report on metrics that typically include:

    • Time-to-hire and time-to-fill

    • Cost-per-hire and agency spend reduction

    • Quality of hire, retention and performance indicators

    • Compliance metrics (IR35, FCA, screening completion)

    • Candidate and hiring manager satisfaction/NPS

    Dashboards and regular review sessions ensure your talent strategy and delivery stay aligned to business goals.

  • You don’t have to decide alone. Our Talent Solution Finder and discovery conversations are designed to map your challenges (cost, speed, compliance, capacity) to the best-fit model – whether that’s RPO, MSP, RaaS, Total Talent or a blend. We’ll show options in plain language, with pros, cons and expected impact.

Sectors, Roles & Candidates

  • We have strong experience in insurance, financial services, technology, change, legal and regulated environments, supported by 20+ years of specialist recruitment through Gerrard White. We also partner with organisations in other sectors that need scalable, compliant talent solutions.

  • Yes. Vermelo supports permanent, temporary, contract and interim hiring through RPO, RaaS, MSP, Total Talent Solutions, advisory and our specialist agency. That means we can design one talent strategy that covers every contract type you use across your workforce.

  • 5.3 Do you help candidates find jobs as well as supporting employers?

    Absolutely. For niche or senior roles, we combine targeted search, market mapping and proactive headhunting via our specialist agency and RPO teams. This often sits alongside broader RPO or Total Talent programmes so that business-critical hires receive dedicated focus without disrupting day-to-day recruiting.

  • Yes, we are always on the look out for the best talent to fill the roles we are working on. We advertise many of our roles on LinkedIn and major job boards. But you can contact us directly on 01892 553360 or email your CV and a brief overview of what you are looking for to info@VermeloRPO.com. We have a dedicated section for candidates on our website also.

Getting started

  • The easiest way to start is to book a discovery call or contact us via the form on our solutions pages or Contact page. Share a brief overview of your current recruitment challenges, contractor landscape and goals, and a Vermelo talent specialist will recommend the most suitable solution and next steps.

    01892 553360 | info@VermeloRPO.com

  • It’s helpful (but not essential) to have:

    • Approximate annual hiring volumes (perm and contingent)

    • Current agency spend and internal capacity

    • Key systems (ATS, HRIS, payroll, VMS)

    • Any known compliance, IR35 or regulatory pressures

    • Your top three pain points (e.g. cost, speed, quality, compliance)

    We’ll use this to suggest a tailored path – from RPO or MSP through to RaaS or a full Total Talent Solution.

  • You can contact Vermelo by phone, email or via our online forms.

    01892 553360 | info@VermeloRPO.com

    Our Contact Us page includes options for employers, candidates and people interested in joining Vermelo.